Contact Us
Get in touch with HOSTWIZ LTD for domain services and support
General Inquiries
For questions about our domain brokerage services, web development, or other digital services.
Abuse Reporting
To report domain abuse, spam, phishing, or policy violations.
Complaints
If you wish to make a complaint about our services.
Contact Details
Company: Hostwiz
Address: 1 Sunningfields Cres, London NW4 4RD, United Kingdom
Phone: +44 7883 672200
Nominet Status: Channel Partner
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM GMT
Send Us a Message
Complaints Procedure
Step 1 - Initial Contact: Submit your complaint using the contact form above or by phone. We acknowledge all complaints within 2 business days.
Step 2 - Investigation: We investigate your complaint and provide a full response within 5 business days.
Step 3 - Escalation: If you are not satisfied with our response, you may escalate your complaint to our senior management by requesting escalation in your response.
Step 4 - External Resolution: If you remain unsatisfied, you may refer the matter to Nominet's dispute resolution service or relevant UK regulatory bodies.
We take all complaints seriously and use feedback to improve our services.
Pricing & Quotations
Hostwiz specializes in premium domain brokerage and custom digital solutions. Unlike standard registrars, we focus on:
- Acquiring and brokering desirable premium domains
- Custom domain strategies for businesses
- Comprehensive digital service packages
All pricing is custom-quoted based on your specific requirements. Submit a quote request using the contact form above, and we'll provide a detailed proposal within 24-48 hours.
Services include domain registration, renewal, and transfer fees where applicable, plus any brokerage or consulting fees. All fees are clearly outlined in your custom quote before any commitment.
Domain Renewal Notifications
For domains registered through Hostwiz, we send renewal reminders:
- 60 days before expiration - Initial reminder
- 30 days before expiration - Second reminder
- 14 days before expiration - Final reminder
- 7 days before expiration - Urgent notice
It is your responsibility to renew domains before expiration to avoid loss of the domain name.
Response Time
We aim to respond to all inquiries within 24-48 hours during business days.
For urgent abuse reports, we prioritize immediate investigation and response.
Compliance & Standards
Nominet Status: Channel Partner
Nominet Terms: All services comply with Nominet's Terms and Conditions
Data Protection: We comply with UK GDPR and Data Protection Act 2018
Abuse Policy: All abuse reports are investigated promptly and handled according to Nominet policies